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Streamlined Success for DTH Company

Transforming operational efficiency and business scalability with a unified, cloud-based ERP solution tailored to specific needs

Case Details

Clients: Dish Media Network

Start Day: 03/01/2020

Tags: Internet, Communication, DTH

Project Duration: 2 Month

Client Website: dishhome.com.np

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The Story

One of Nepal’s leading DTH and internet service providers faced significant challenges in streamlining its operations. With rapid growth and increasing customer demands, the company relied on multiple standalone software solutions, including Tally for accounting. These disconnected systems created inefficiencies, data silos, and errors that hindered decision-making and operational scalability. The company needed a robust, unified system to support its complex operations and future growth.

What Did Raindrop Do

Raindrop Inc., leveraging its expertise as an Oracle NetSuite partner, undertook a comprehensive transformation of the company’s systems. Key actions included:

  1. System Analysis and Customization: Conducted a detailed analysis of the company’s operational workflows and pain points. Customizations were designed to align Oracle NetSuite with their specific needs.

  2. Data Migration and Integration: Migrated data from Tally and other disparate systems into Oracle NetSuite. Integrated critical business functions, including accounting, inventory, sales, and customer management, into a single cloud-based platform.

  3. User Training and Support: Delivered hands-on training to the company’s staff and provided ongoing support to ensure a smooth transition and effective adoption of the new system.

Data Analysis Chart

The Results

Improved Efficiency: Reduced manual processes by 60%, enabling faster and more accurate transaction processing.
Enhanced Reporting: Consolidated reporting across all departments, providing real-time insights that improved decision-making by 40%.
Cost Savings: Achieved a 25% reduction in operational costs by eliminating the need for multiple software licenses and reducing IT overhead.

Customer Reviews of the Case

“

Raindrop Inc. has been instrumental in transforming our business operations. Implementing Oracle NetSuite has streamlined our processes, eliminated inefficiencies, and given us real-time insights into our business. Their team’s expertise and dedication have exceeded our expectations.

1694882632557

Mahendra Bahadur KC - DishHome

Deputy Chief Executive Officer
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